Privacy Policy

Last updated: March 17, 2026

This Privacy Policy describes how YOURJERSEY ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from www.yourjersey.in, or otherwise communicate with us regarding the Site (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to:

• communicate with you;

• provide, maintain, and improve the Services;

• comply with legal obligations;

• enforce applicable terms of service; and

• protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information you directly provide through our Services may include:

• Contact details such as your name, address, phone number, and email address.

• Order information such as your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information such as your username, password, security questions, and other account-security information.

• Shopping information such as the items you view, add to your cart, save to your account, or purchase, including loyalty points, reviews, wallet balance, referrals, and gift cards.

• Customer support information such as the content of messages or information you share when contacting us.

Some features of the Services may require you to provide certain information. You may choose not to provide it, but that may prevent you from using or accessing those features.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies").

Usage Data may include:

• device information;

• browser information;

• IP address;

• network connection details; and

• information about how you interact with our Site and account.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Shopify, which supports our store and Services;

• payment processors, which collect payment information such as bank account details, credit/debit card details, and billing address in order to process payments and fulfill your orders;

• analytics, advertising, and tracking partners, who may collect information through cookies, pixels, web beacons, SDKs, third-party libraries, and similar technologies when you visit our Site, open our emails, click our messages, or interact with our advertisements.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide the Services and fulfill our contract with you, including to:

• process payments;

• fulfill orders;

• send account, order, return, exchange, or transaction-related notifications;

• create, maintain, and manage your account;

• arrange shipping; and

• facilitate returns, exchanges, and related account features.

We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you choose to use. In such cases, Shopify will process your information in accordance with its own Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending you promotional communications by email, SMS, WhatsApp, or postal mail, and showing you advertisements for products or services.

This may include using your information to better tailor the Services and advertising on our Site and other websites.

By visiting this Site and making a purchase from YourJersey, you consent to receive transactional and promotional SMS and WhatsApp messages from us, subject to applicable law. You may opt out of promotional communications at any time.

Security and Fraud Prevention

We use your personal information to detect, investigate, and act against possible fraudulent, illegal, or malicious activity.

If you choose to create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.

Communicating with You and Improving Services

We use your personal information to provide customer support and improve our Services. We do this in our legitimate interests to remain responsive to you, provide effective customer service, and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the cookies used by Shopify, please refer to Shopify’s cookie policy.

We use Cookies to:

• operate and improve our Site and Services;

• remember your actions and preferences;

• run analytics; and

• better understand user interaction with the Services.

We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers accept Cookies by default. You can usually modify your browser settings to remove or reject Cookies. Please note that blocking or removing Cookies may negatively affect your user experience and may cause certain Services or features to function improperly or become unavailable.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

• with vendors or service providers who perform services on our behalf, such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping;

• with business and marketing partners to provide services and advertise to you;

• when you direct us, request us, or otherwise consent to the disclosure;

• with affiliates or within our corporate group for legitimate business purposes;

• in connection with a merger, acquisition, bankruptcy, or similar business transaction; and

• where required to comply with legal obligations, enforce our terms, or protect our rights, users, or others.

We may disclose the following categories of personal information:

• identifiers such as name, contact details, account details, and order information;

• commercial information such as purchase history, shopping behavior, and customer support records;

• internet or network activity such as Usage Data; and

• approximate geolocation data based on IP address or similar technical measures.

Recipients may include:

• vendors and service providers;

• payment processors;

• fulfillment and shipping partners;

• analytics and marketing partners; and

• affiliates.

We do not use or disclose sensitive personal information without your consent, except where permitted or required by applicable law.

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. If you submit content to a public area of the Services, that content may be publicly visible and accessible to others.

We do not control how others may use information you choose to make public and cannot guarantee that they will respect your privacy or keep such information secure.

Third-Party Websites and Links

Our Site may contain links to websites or platforms operated by third parties. If you follow links to third-party sites, you should review their privacy policies and terms. We are not responsible for the privacy, security, or content of such third-party websites or platforms.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, you may contact us to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we share or sell the personal information of individuals under 16 years of age where such restrictions apply under applicable law.

Security and Retention of Your Information

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We recommend that you do not use insecure channels to send sensitive or confidential information.

We retain personal information for as long as necessary to:

• maintain your account;

• provide the Services;

• comply with legal obligations;

• resolve disputes; and

• enforce applicable agreements and policies.

Your Rights

Depending on where you live, you may have some or all of the following rights in relation to your personal information, subject to applicable law:

• Right to Access / Know – request access to the personal information we hold about you and how we use it.

• Right to Delete – request deletion of your personal information.

• Right to Correct – request correction of inaccurate personal information.

• Right to Portability – request a copy of your personal information and, in some cases, transfer it to another provider.

• Right to Restrict Processing – request that we stop or limit certain processing.

• Right to Withdraw Consent – withdraw consent where processing is based on consent.

• Right to Appeal – appeal our decision if we deny your request.

• Right to Manage Communication Preferences – opt out of promotional communications while still receiving essential transactional messages.

To exercise any of these rights, you may contact us using the contact details below.

We may need to verify your identity before responding to your request. We will not discriminate against you for exercising your privacy rights.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response, you may have the right, depending on applicable law, to appeal our decision or lodge a complaint with the relevant data protection authority.

Grievance Redressal

If you have any concerns, complaints, or grievances regarding the collection, use, storage, or disclosure of your personal information, you may contact our Grievance Officer. We will review your request and respond within a reasonable time in accordance with applicable law.

Grievance Officer: Bhupendra Jain
Designation: Grievance Manager
Email: yjshopify.in@gmail.com

International Users

Please note that we may transfer, store, and process your personal information outside the country in which you live. Your personal information may also be processed by our staff and third-party service providers in other countries.

Where required by applicable law, we will rely on recognized legal mechanisms for international data transfers, such as Standard Contractual Clauses or equivalent safeguards.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your rights, you may contact us at:

Contact - +91 9584847712
Email: yjshopify.in@gmail.com
*Address - Plot No. 07, Opp. IPS School, Misrod, Mandideep Road, Bhopal, Madhya Pradesh, India